City Services

Abandoned, Unclaimed Property

Peoria Police Department Property Clerk, (309) 494-8265

Accessory Building

For inquiries regarding construction of new accessory buildings (garages and sheds), contact Building Inspections, Twin Towers, 456 Fulton Street, Suite 401, 494-8620. For enforcement of City Ordinance prohibiting dilapidated accessory buildings, contact Code Enforcement, 456 Fulton Street, Suite 401, 494-8654.

Address Assignments

To request an address for a new construction or to update/correct/change an existing building address:

www.ci.peoria.il.us/address-request or (309)494-8803

Adopt-A-Tree Program

See Tree Partners Participation Program

Adult School Crossing Program

For information contact the Police Traffic Unit, Police Department, (309)494-8260.

Affirmative Action Program

Inquiries about Affirmative Action Program for the City of Peoria, contact the Equal Opportunity Office, City Hall, Room 303, 494-8530.

Agendas

For information regarding City Council Agendas, contact the City Clerk's Office, Room 401, (309) 494-8565 or view agendas under the City Clerk's portion of this web site.

Alcoholic Beverage Code

To obtain copies or examine copies, contact the City Clerk's Office, Room 401, 494-8565. To obtain ordinance interpretation, contact the Legal Department, City Hall, Room 207, (309) 494-8590.

Alleys

To request oiling or grading or to report potholes in City alleys, contact Operations & Maintenance, 3505 N. Dries Lane, (309) 494-8850.

Animal Shelter

Animal Shelter: To report dog bites, sick, injured, or stray animals, vicious or aggressive animals, nuisance animals, or animals running loose; to inquire about City, County or State animal laws; to purchase rabies registration tags for dogs and cats; to apply for animal licenses, to find a lost pet or reclaim an impounded animal; or for any other questions pertaining to animals, contact the Peoria Animal Welfare Shelter (PAWS), 2600 NE Perry, 494-8911.

Annexations

Contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Apartment Development

Contact the Planning & Growth Mangement Department, Twin Towers, Room 402, 494-8600.

Appliances

Illinois law bans the collection of appliances containing freon gas and mercury switches by refuse collectors and bans their disposal in Illinois landfills. When purchasing a new appliance, have the appliance dealer remove the old one. Some appliance dealers will collect old appliances for a fee, please look under 'Appliance Dealers' in the yellow pages for a list of dealers. You may also call the Peoria County Recycling and Resource Conservation Office at 309/672-6932.

Appraisals

For information concerning tax appraisals of real estate property, contact the Assessor's Office, 205 SW Adams, 494-8180.

Arson Hotline

(309) 494-8776

Asbestos

For removal contact E.P.A. (NESHAP) 217-785-1743

Auction Sales

Information on conducting auctions, permits, etc., contact Accounts Receivable, City Hall, Room 111, 494-8588. Information on City of Peoria auctions contact Purchasing, City Hall, Room 108, 494-8582.

Audit Functions

Contact Finance, City Hall, Room 106, 494-8550.

Banners

To have a street banner placed on a city pole, contact Public Services at 494-8896.

Barricades

Needed for Public Safety, contact Operations & Maintenance, 3505 N. Dries Lane, 494-8850 (after hours: 674-3131).

Bicycle Registration

Contact the Police Information Office, 494-8300.

Billboards

Contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Birth Certificates

For copies of birth certificates, contact the County Clerk, Peoria County Courthouse, Room 101, 672-6059.

Block Party Permits

To apply for a permit to close the street for a neighborhood event:

www.ci.peoria.il.us/block-party or (309)494-8803

Bonding (For Contractor Licenses)

Contact Accounts Receivable, CIty Hall, Room 111, 494-8588.

Building (New Construction Plan/Site Review)

Contact Planning & Growth Management, Twin Towers, Room 402, 494-8600.

Building Permits

Any questions regarding required permits for construction activities, contact Building Inspections, Twin Towers, Room 401, 494-8620.

Burning

For enforcement of ordinances prohibiting open burning, contact the Fire Department, 505 NE Monroe, 494-8780.

Bushes

For help with bushes over sidewalks, etc., call Facility Maintenance, 494-8851.

Business Development Assistance

For information, contact Economic Development, City Hall, Room 403, 494-8640.

Business License

Information on licenses required for businesses, vending machines, etc., contact Accounts Receivable, City Hall, Room 111, 494-8588.

Cable TV

The City's cable TV franchise is Comcast Cable, 3517 N. Dries Lane, 61604.

To contact Comcast please call, (866) 696-4892.

Cab License

See TAXICABS.

Cats

See ANIMAL SHELTER

Census

For information contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Chemical Safety Planning

For information and assistance, contact Dwain S. Deppolder at City of Peoria Emergency Services & Disaster Agency (ESDA), 3615 N. Grandview Drive, 494-8077.

Cigarette Machines

For information or licenses, contact Accounts Receivable, City Hall, Room 111, 494-8588.

Cisterns

Once the City's Code Enforcement Division has inspected the cistern, Public Works will provide free fill material to the property owner. Before the City will schedule delivery of the fill material or drive onto private property, a waiver must be signed. Waivers are available from the Code Enforcement officer at the time of inspection or by calling 309/494-8654

City-Owned Grounds/Buildings

To inquire about conditions or aesthetics of City-owned property, contact Facilities Operations, 3505 N. Dries Lane or call 309/494-8851.

City Council

For meeting information, to address Council, agenda topics or to be placed on the Agenda, contact the City Clerk's Office, City Hall, Room 401, 494-8565.

City Council Action

To inquire about matters approved by the City Council, contact the City Clerk's Office, City Hall, Room 401, 494-8565.

City Property

To inquire about conditions or aesthetics of City property, contact Facility Maintenance, 3505 N. Dries Lane, 494-8851.

Claims

For information on filing a claim against the City, contact the Legal Department, City Hall, Room 207, 494-8590.

Code Enforcement

For enforcement of housing or environmental code violations, contact the Code Enforcement Division, 456 Fulton St. Suite 401-B, 494-8654.

Commemorative Tree Program

For information, contact Facility Maintenance, 3505 N. Dries Lane, 494-8851.

Community Events

For a quarterly schedule of community events, contact the Peoria Convention and Visitor's Bureau, 403 NE Jefferson Ave., 676-0303 or click on our links and visit their web site.

Community Right-To-Know Emergency Plan

Contact Fire Administration, Barry Rolett at 494-8736.

Compost Facility

For more information:
Go to www.ci.peoria.il.us/landfill
or call the Peoria City/County Landfill at (309) 565 - 4281
or the Public Works Department, City Hall, Room 307,(309) 494 - 8800

Comprehensive Plan

To inspect the Plan, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Construction Plan Checks

Contact Building Inspections, Twin Towers, Room 401, 494-8620 or the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Construction Projects

For information concerning City construction projects of streets, sewers, street lighting, etc., contact the Engineering Division, CIty Hall, Room 307, 494-8801.

Contractor License

See LICENSES

Cooling Centers

For a list of cooling centers contact the Emergency Services & Disaster Agency (ESDA) at 494-8036, 3615 N. Grandview Drive.

Creeks

For information, contact the Engineering Division, City Hall, Room 307, 494-8801.

Crime Prevention

For information on materials or speakers, contact the Peoria Police Department, Crime Prevention, 309/494-8246.

Crime Stoppers

309/673-9000

Culverts

To request cleaning or to report blockages, contact Operations & Maintenance, 3505 N. Dries Lane, or call 309/494-8850. For a permit to install or replace a culvert within the public right-of-way, contact the Permits Section, City Hall, Room #307, or call 309/494-8803. Failure to obtain a permit prior to any work within the public right-of-way may result in removal/replacement of materials at no cost to the City as well as a double permit fee. Allow a minimum of two business days for processing.

Dead Animals

On public streets call PDC at (309)674-5176, or the Peoria Animal Welfare Shelter (PAWS), 2600 NE Perry Street, (309)494-8911.

Death Certificates

For information or to obtain a copy of a death certificate, contact the County Clerk, Peoria County Courthouse, Room 101, 672-6059.

Demolition

Building Inspections, 494-8624.

Disaster Assistance

For non-emergency assistance during times of disaster, flood etc., contact ESDA, 3615 N. Grandview Dirve, 494-8036.

Discrimination

If you feel you have been discriminated against in employment, housing or public accomodations, contact the Equal Opportunity Office, City Hall, Room 303, 494-8530/ 494-8532 (TDD only).

Ditches

To request cleaning or report blockages, contact Operations & Maintenance, 3505 N. Dries Lane, 494-8850.

Dogs

See ANIMAL SHELTER

Downtown Development

For information, contact the Economic Development Department, City Hall, Room 403, 494-8640.

Drainage

To obtain information or assistance with drainage problems on private property, contact the Engineering Division, City Hall, Room 307, 494-8801.

Driveway Location

Questions about design, location or access, contact the Traffic Engineering Division, City Hall, Room 300, 494-8802.

Driveway Permit

A drive approach permit is required for any approaches installed within the public right-of-way. The contractor must be licensed and bonded with the City of Peoria for any work in the right-of-way. Failure to obtain a permit prior to installation may result in removal/replacement of materials at no cost to the City as well as a double permit fee. Contact the Public Works Permits Section at 309/494-8803 for information. Allow a minimum of two business days for processing.

Dumpsters

A permit is required for dumpsters placed in the public right-of-way:

www.ci.peoria.il.us/dumpsters

Dunk Tank Fill

Special request from charitable groups or civic organizations, contact Fire Administration, 494-8700.

Earthquakes

For literature and information on earthquakes, contact ESDA, 3615 N. Grandview Drive, 494-8036.

Easement Information

County Recorder of Deeds, 672-6090.

Economic Development

For information regarding development/redevelopment, including property acquisition, relocation, and citizen participation, contact Economic Development, City Hall, Room 403, 494-8640.

Election Information

Contact the Election Commission, 542 SW Adams Street, 494-VOTE (8683).

Electrical Code Violations

To inquire about requirements of the City Electrical Code, request permit inspection, or report electrical violations, contact Building Inspections, Twin Towers, Room 401, 494-8620.

Electrical Wires & Poles

For emergency assistance at the site of downed electrical wires or poles, contact the Fire Dispatcher, 494-8004/674-3131 or 911.

Elevations/Benchmarks

Engineering, 494-8801.

Emergency Animal Complaints

Animal control officers can be reached for emergencies after regular hours through the Peoria Fire Dispatcher, 309/674-3131.

Emergency Communications Center (ECC)

For information on the City's communications system or to file a complaint about dispatching services, contact ECC, 542 SW Adams Street, 494-8035.

Emergency Disaster Plans

For assistance in developing plans for local businesses, contact ESDA, 3615 N. Grandview Drive, 494-8036.

Emergency Medical Services

To report a serious injury, illness or request paramedics or an ambulance 911. Request for instructions or life safety precautions, contact the Fire Training Academy, 494-8721.

Employment

For information concerning employment applications, procedures, openings or to apply for city employment, contact the Personnel Department, City Hall, Room 203, 494-8575.

Employment Discrimination

To obtain information on Employment Discrimination or Unfair Employment Practices in the City of Peoria, contact the Equal Opportunity Office, City Hall, Room 303, 494-8530.

Enhanced 9-1-1

For information on programs on Ehnhanced 911, contact ESDA/ECC, 542 SW Adams Street, 494-8035.

Erosion

Peoria's Erosion, Sediment and Stormwater Control Ordinance is in place to protect property owners and the environment from silt migration, erosion of stream banks and ravines, and excessive stormwater runoff. Any project that disturbs more than 5000 square feet of ground requires an erosion/stormwater control permit. Disturbing the ground means removing grass, trees or pavement so that the underlying soil is exposed. The erosion/stormwater control permit for new single family or duplex homes is included in the building permit. Erosion/stormwater control permits are not required for normal agricultural practices or routine maintenance of roads and utility service lines. You can obtain an application for this permit by going Public Works webpage. For additional erosion information contact Public Works Engineering at 309/494-8801.

Fair Housing

For inquiries about Fair Housing in the City of Peoria, contact the Equal Oportunity Office, City Hall, Room 303, 494-8530.

Family Preparedness Program

For brochures and information on developing a family preparedness plan for all hazards, contact ESDA, 3615 N. Grandview Drive, 494-8036.

Fences

For permits and regulations, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Fire

To report a fire call 911.

Fire and Police Commission Meetings

Contact the Personnel Department, Room 203, 494-8575.

Fire Hazards

To report a safety hazard or a fire hazard, contact Fire Prevention, 505 N. E. Monroe, (309) 494-8780.

Fire Hydrant Information

To report a hydrant out of service, requests for private use of placement of outdoor amenities near hydrants, contact the Illinois-American Water Company, 24-hour service, 1-800-422-2782.

Fire Inspections

Fire and Life Safety inspections for businesses and residential structures of 12 units or more, contact Fire Inspections, 494-8780.

Fire Prevention Programs

Requests for presentations to groups or civic organizations on Fire Prevention or Special Fire Related Topics, contact Fire Prevention, 505 NE Monroe, (309) 494-8780.

Fire Station Tours

To schedule group tours of Fire Department facilities, contact Fire Administration, 494-8700.

Fire Suppression

To report a fire call 911. Requests from neighborhood groups, organizations, or local businesses for special protection details, contact Fire Administration, 494-8700.

Flooding Conditions on Streets

To report flooding of streets, contact Operations & Maintenance, 3505 N. Dries Lane, 494-8850.

Floodplain/Floodway

For floodplain information, see the FEMA website at: www.fema.gov. From the main page: click on “FEMA Flood Map Store”; select “Map Search”; enter the desired address and press ENTER; select View. If requesting a Letter of Map Amendment (LOMA) or a Letter of Map Revision (LOMAR), contact the Public Works Permits Section by calling 309/494-8803. Allow a minimum of two business days for processing

Floods

For emergency assistance during floods and information on flood-proofing techniques, contact ESDA, 3615 N. Grandview Drive, 494-8036.

Garages

See ACCESSORY BUILDING

Garbage Collection

www.ci.peoria.il.us/garbage

Gas Installation

For inspection of home LP gas installation, contact Fire Inspections, 613 NE Jefferson, 494-8780.

Gas Leaks

For emergency shut-off 911.

Gateway Building

See Riverfront Gateway Building

General Assistance Office

1500 NE Jefferson, 674-8237

Handicap Accessibility

For information, contact the Equal Opportunity Office, City Hall, Room 303, 494-8530.

Handicapped Stickers/Cards for Vehicles

Contact the Illinois Secretary of State, 3311 N. Sterling Ave., 686-6040 (Closed Mondays).

Hazardous Materials/Planning/Safety Procedures

To report a serious release or incident, request for contingency planning, transportation placard, safe storage and for information, contact the Hazardous Materials Coordinator at 494-8736.

Head Walls

To request cleaning or report blockages, contact Operations & Maintenance, 3505 N. Dries Lane, 494-8850.

Health Department

For general information, business hours, immunization schedules, etc., contact the Peoria City/County Health Department, 2116 N. Sheridan Road, 679-6000.

Historic Preservation

For information about federal, state, or local programs for preservation of historic marks and structures, contact the Planning & Growth Management Department, Twin Tower, Room 402, 494-8600.

Homestead Exemption

For information on this or the Circuit Breaker (Senior Citizens Property Relief Act), contact the Assessor's Office, 205 SW Adams Street, 494-8180.

House Moving

Contact Traffic Engineering, City Hall, Room 300, 494-8802.

Housing Code

For inspection of residential structures with possible health and safety violations, contact the Code Enforcement Division, 613 NE Jefferson, 494-8654.

Housing Discrimination

For inquiries pertaining to Housing Discrimination in the City of Peoria, contact the Equal Oppotunity Office, City Hall, Room 303, 494-8530.

Housing Rehabilitation

For development and management of residential rehabilitation programs in community development areas, including loans and grants, contact Neighborhood Development, Twin Towers, Room 402, 494-8656.

Illegal Dumping

For illegal dumping, contact the Peoria Police Department, 600 SW Adams Street, 673-4521. You may also contact Code Enforcement, 613 NE Jefferson, 494-8654.

Information on City Services

Contact the Information Receptionist Specialist, City Hall, Room 111, 494-8500.

Inlets/Catch Basins/Manholes

Contact Operations & Maintenance, 3505 N. Dries lane, 494-8850.

Inspection Programs and Rental Registration

For information on these programs or to register rental properties, call 494-8949.

J.U.L.I.E. Information

(Joint Utility Locating Information for Excavators) Before digging, call 1-800/892-0123

Jobs Hotline

For information on employment opportunities with the City of Peoria, call the JOBS HOTLINE (a pre-recorded message), 494-8999.

Job Training

Information on training and employment programs funded by the Department of Labor, contact Illinois Employment and Training Center, 406 Elm Street, 671-3113.

Jury Commission

For information on the Jury Commission, contact the Jury Commission at the Peoria County Courthouse, Room 113, 672-6076.

Landfill

General Information for thePeoria City/County Landfill: www.ci.peoria.il.us/landfill
Landfill Committe Agenda and Minutes: www.ci.peoria.il.us/landfill-committee
Peoria City/County Landfill Gatehouse: (309) 565-4281

Landscape Waste

For collection information, go to www.ci.peoria.il.us/garbage

Landscaping Regulations

For regulations, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Land Use Maps

To inspect or purchase maps, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Leaks

For emergency shutoff for gas, ammonia, toxic fumes, etc., call 911.

Library

For information about library facilities and programs, contact the Peoria Public Library, 107 NE Monroe, 497-2000.

Licenses

Contractor License: (Bonding) Account Receivable, City Hall, Room 111, 494-8588

Liquor Licenses: Forms and information, retail business and temporary license, contact City Clerk's Office, City Hall, Room 401, 494-8565

Taxi Cab: Contact Accounts Receivable, City Hall, Room 111, 494-8588.

Life and Safety Code Inspections

See FIRE INSPECTIONS

Liquor Commission Meetings

Contact the Legal Department for meeting agenda information, City Hall, Room 207, 494-8590.

Liquor License

Forms and information, retail business and temporary license, contact the City Clerk's Office, City Hall, Room 401, 494-8565.

Litter

For enforcement of litter or garbage ordinance, contact the Code Enforcement Division, 613 NE Jefferson, 494-8654.

Litter Citations

To pay for litter citations, contact the City Treasurer's Office, City Hall, Room 100, 494-8545.

Lost and Found

To inquire about lost or stolen articles, contact the Peoria Police Department, Property Clerk, 600 SW Adams Street, 494-8265.

Mailboxes for the City Council Members

Mailboxes for each of the Council Members are located in the City Clerk's Office, City Hall, Room 401, 494-8565.

Maps

To inspect or purchase maps, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Marriage Licenses

Peoria County

Meeting Space

To reserve meeting times and space for a neighborhood association meeting at one of the City's Neighborhood Service Centers, contact the Neighborhood Supervisor at the apprpriate center:

Southside: 494-8662

Near Northside & Bluff areas: 494-8654.

Minutes of City Council Meetings

To inquire or obtain copies of minutes, contact the City Clerk's Office, City Hall,Room 401, 494-8565.

Minutes of Planning and Growth Management Department

To view minutes of the Historic Preservation Commission, Zoning Board of Appeals, Zoning Commission, Neighborhood Development Commission and Human Resource Commission, see the City's Web Page at www.ci.peoria.il.us

Mowing

To inquire about mowing of City-owned property, contact Facilities Operations, 3505 N. Dries Lane , or call 309/494-8851.

Mulch Giveaways

The Facilities Operations Division, 3505 N. Dries Lane, provides free mulch to individual Peoria residents and neighborhood groups. Mulch is available for hand loading Monday thru Friday 8:00am - 3:00pm, except holidays. For detailed information and restrictions, call 309/494-8851

Neighborhood Cleanups

To arrange for a neighborhood cleanup day, contact Neighborhood Development, Twin Towers, Room 402, 494-8656.

New Construction Planning and Site Review

Contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Non-Conforming Regulations

For regulations, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Odors (Animal Waste)

To report problems, contact the Code Enforcement Division, 613 NE Jefferson, 494-8654, or the Peoria Animal Welfare Shelter (PAWS) at 2600 NE Perry, (309)494-8911.

Odors (Chemical)

Contact Fire Dispatch, 494-8004 or 674-3131.

Offical Development Plans

To review plans, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

One Stop Shop

Informal development review. For more information or to set up a meeting, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Operation Identification

Contact the Peoria Police Department, Community Affairs, 494-8237.

Ordinances

To examine or purchase copies of individual ordinances or Peoria City Code, Zoning Code, or Subdivision Ordinances, contact the City Clerk's Office, City Hall, Room 401, 494-8565.

Overlay Districts

For information, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Ownership or Real Estate Property

To determine ownership of real estate property, contact the Township Assessor's Office, 205 SW Adams Street, 494-8180.

Paint Disposal

Latex paint in solid form may be placed with regular garbage pick-up. Latex paint must be dried in a well-ventilated area or mixed with cat litter, oil dry, or shredded paper. Contact Waste Management (309)694-6246 for more information.

Oil-based paint can be donated or disposed of at a household hazardous waste event. For a list of events, go to the Illinois Environmental Protection Agency website.

Click here for more information on garbage or recycling services.

Parking

For parking regulations, contact Traffic Engineering, City Hall, Room 300, 494-8802. Handicapped Sticker, contact the Secretary of State, 2010 N. Knoxville, 686-6040. Rates at City decks/lots, call Traffic Engineering at 494-8802. Parking for special events, contact Traffic Engineering at 494-8802. Rental of meter hoods contact Traffic Engineering, 494-8802.

Parking Decks(City Owned)

For rate information, etc., contact National Garages, 674-1850.

Parking Facilities

For parking information on City Streets or municipal lots, contact Traffic Engineering, City Hall, Room 300, 494-8802.

Parking Issues

For parking regulations or meter hood rentals, contact Traffic Engineering, City Hall #300, or call 309/494-8802. For payment of parking tickets, contact the Treasurer’s office, City Hall Room #100. For Handicapped parking information, contact the Secretary of State, 3311 N. Sterling Avenue or call 309/686-6040.

Parking Lots

A parking lot permit is required any time a new parking lot is being installed or an existing parking lot is being overlaid. The contractor must be licensed and bonded with the City of Peoria. Failure to obtain a permit prior to installation or overlaying a parking lot may result in the removal/replacement of materials at no cost to the City and a double permit fee. (Sealcoating of an existing parking lot does not require a permit.) Contact the Public Works’ Permits Section at 309/494-8803 for additional information. Allow a minimum of two business days for processing.

Parking Meters

To report a meter out of order contact, Accounts Receivable, City Hall, Room 111, 494-8588.

Parking Tickets

Questions regarding parking tickets, contact the Police Traffic Division, 494-8259. To pay parking fines, contact the City Treasurer's Office, City Hall, Room 100, 494-8545.

Parks

For information about parks and park programs, contact the Peoria Park District, 2218 N. Prospect Road, 682-1200.

Pavement Markings

Contact Facility Operations, 3505 N. Dries Lane, 494-8851.

Peoria Cares

The City of Peoria placed into operation a new 24-hour hotline so that citizens can better communicate with City Hall. PeoriaCARES is designed to track service requests or concerns. Anyone who has an inquiry, a complaint or a request can call 494-CARE(2273) to get an immediate answer to a question.

Permits

Adult Business & Employee: Account Receivable, City Hall, Room 111, 494-8588

Air Conditioning: Building Inspections, Twin Towers, Room 401, 494-8620

Building: Inspection Services, Twin Towers, Room 401, 494-8620

Demolition: Building Inspections, Twin Towers, Room 401, 494-8620

Driveway: Public Works/Permits, City Hall, Room 307, 494-8803

Electrical: Building Inspections, Twin Towers, Room 401, 494-8620

Excavation in Right-of-Way: Public Works/Permits, City Hall, Room 307, 494-8803

Fences: Planning & Growth Management Department, Twin Towers, Room 402, 494-8600

Fire Protection Systems: FIre Prevention, 613 NE Jefferson 494-8780

Group Occupancies: Planning & Growth Management Department, Twin Towers, Room 402, 494-8600

Hazardous Materials, Flammable/Combustable Liquids & Chemical Safety Handling: 494-8736

Heating: Building Inspections, Twin Towers, Room 401, 494-8620

Home Occupation: Planning & Growth Management Department, Twin Towers, Room 402, 494-8600

Masseuse/Masseur: Police Department, 600 SW Adams, 494-8308

Multiple Pet: Peoria Animal Welfare Shelter (PAWS), 2600 NE Perry, 686-7297

Parades & Events: Accounts Receivable, City Hall, Room 111, 494-8588

Parking Lots: Public Works/Permits, CIty Hall, Room 307, 494-8803

Peddlers & Street Vendors: Account Receivable, City Hall, Room 111, 494-8588.

Places of Assembly: Fire Prevention, 613 NE Jefferson, 494-8780.

Private Sewer: Peoria City/County Health Department, 2116 N. Sheridan Road, 685-6181.

Public Event: Permit to hold a public event on a City-owned property, contact Accounts Receivable, City Hall, Room 111, 494-8588

Recreational Open Burning: Fire Prevention, 613 NE Jefferson, 494-8780

Right-of-Way Usage: Public Works/Permits, City Hall, Room 307, 494-8803

Sanitary Sewers: Greater Peoria Sanitary District, 2322 S. Darst Street, 673-3511

Storm Sewers: Public Works/Permits, City Hall, Room 307, 494-8803

Sidewalks: Public Works/Permits, City Hall, Room 307, 494-8803

Signs: Building Inspections, Twin Towers, Room 401, 494-8620

Solicitors: Accounts Receivable, City Hall, Room 111, 494-8588

Street Closings & Block Parties: Public Works/Permits, City Hall, Room 307, 494-8803

Swimming Pools: Building Inspections, Twin Towers, Room 401, 494-8620

Tents & Air-Supported Structures: Fire Prevention, 613 NE Jefferson, 494-8780

Underground Tank Storage: Fire Prevention, 613 NE Jefferson, 494-8780

Wells: Peoria City/County Health Department, 2116 N. Sheridan Road, 679-6000

Planning Commission

For schedules and process, contact the Planning & Growth Management, Twin Towers, Room 402, 494-8600.

Pollution

Information about environmental air quality standards and requirements or help with dust, smoke or offensive odors, contact the Illinois EPA, 5415 N. University, 693-5460.

Potholes

To report potholes, contact Operations & Maintenance, 3505 N. Dries Lane, 494-8850.

Property Transfers

To check requirements for zoning certificates, contact Planning & Growth Management, Twin Towers, Room 402, 494-8600.

Public Access TV

For information on telecast of programs on Public Access TV (Cable Channel 22), contact the Public Access Director, TCI Cablevision, 3517 N. Dries Lane, 61604, 686-2683.

Public Accommodation

For information on Public Accommodation in the City of Peoria, contact the Equal Opportunity Office, City Hall, Room 303, 494-8530.

Public Information

For brochures on City Services or to schedule a tour of City Hall, contact the Public Information Office, City Hall, Room 207, 494-8554.

Purchasing

Information regarding City purchases, bidding procedures for City projects, auction, etc., contact the Purchasing Division, City Hall, Room 112, 494-8582.

Rabies Tags

For information, contact the Peoria Animal Welfare Shelter (PAWS), 2600 NE Perry, (309)494-8911.

Raffles

For information, contact the Peoria County Clerk, Peoria County Courthouse, 324 Main Street, Room 110, 672-6059.

Railroad Issues

The Public Works Department currently manages the City’s Peoria, Peoria Heights & Western Railroad. For information regarding this line, call 309/494-8800. For railroad maintenance issues, call Facilities Operations at 309/494-8851.

Rain Barrel Program

The Public Works Department provides rain barrels to City of Peoria citizens at a reduced cost.

www.ci.peoria.il.us/rainbarrels or (309)494-8800

Rats

For information or to file a complaint, contact the Code Enforcement Division, 613 NE Jefferson, 494-8654.

Real Estate Assessments

For information, contact the Township Assessor's Office, 205 SW Adams Street, 494-8180.

Real Estate Taxes

SEE TAXES

Recreation

For information on facilities and programs contact the Peoria Park District, Recreation Department, 688-3667.

Recycling

www.ci.peoria.il.us/garbage

Redevelopment

For information regarding redevelopment in designated community development areas, including property acquisition, relocation, and citizens participation, contact Economic Development, City Hall, Room 303, 494-8640.

Rental Registration & Inspection Programs

Form information on these rental programs or to register rental properties, contact Inspections, twin Towers, Room 401, 494-8949.

Resumes

Contact Workforce Development 495-8900.

Right-of-Way Measurements/Usage

Public Works/Right-Of-Way Permits, City Hall, Room 307, 494-8803.

Riverfront Development

Contact Riverfront Development, City Hall, Room 302, 494-8643.

Riverfront Gateway Building

For rental information of the Gateway Building or to make reservations (for business meetings, banquets, receptions, etc.), contact 688-3667 X265. For general information contact 689-3019.

Road Projects

For inquiries regarding road projects within the City, contact Operations & Maintenance, 3505 N. Dries Lane, by calling 309/494-8850. For road projects related to the I-74 Upgrade Project, call IDOT at 309/671-3333.

Safety Demonstrations & Courses

Fire Prevention, 613 NE Jefferson, 494-8780.

Sandbags

During floods or emergencies, contact ESDA, 3615 N. Grandview Drive, 494-8036.

Sanitary Dump Station

(for public use) Located at 1617 SW Washington Street, (open May 1st - November 1st). Questions contact the Street Department, 3505 N. Dries Lane, 494-8850.

Sanitary Sewer

The sanitary sewer system is operated and maintained by the Greater Peoria Sanitary District. Inquiries regarding the sanitary sewer system, including reporting a sewer backup in your home, should be directed to the Greater Peoria Sanitary District at 309/637-3511

Satellite Dishes

For regulations, contact Planning & Growth Management, Twin Towers, Room 402, 494-8600.

Security Inspections

For information about methods to protect your home or business or to request an inspection, contact Community Affairs, Peoria Police Department, 600 SW Adams, 494-8237.

Senior Citizens

For information and assistance, contact the Heart of Illinois United Way, 674-7140 or 1-800-338-4637 (24 hr service).

Senior Citizens Tax Exemptions

See HOMESTEAD EXEMPTION

Septic Tanks

For information, contact the Peoria City/County Health Department, 2116 N. Sheridan Road, 685-6181.

Sewer Backup Program

For information, contact the Engineering Division, City Hall, Room 307, 494-8801.

Sewers

Sanitary sewers call Greater Peoria Sanitary District, 637-3511. Storm Sewers call Operations & Maintenance, 3505 N. Dries Lane, 494-8850.

Shade Tree Program

Information and applications regarding homeowner participation in tree planting, contact Facility Maintenance, 3505 N. Dries Lane, 494-8851.

Sheds

See ACCESSORY BUILDING

Shelters

For information and location of emergency shelters, contact ESDA, 3615 N. Grandview Drive, 494-8036.

Sidewalk Participation Program/Repairs Needed

For information regarding City sidewalk programs, contact the Public Works’ Permits Section, City Hall #307, or call 309/494-8803.

Sidewalks

To report hazardous conditions or to apply for the City's replacement program (residential and commercial), contact Public Works/Permits, City Hall, Room 307, 494-8803.

Sight Obstructions

See BUSHES

Signals (Traffic)

To report missing or damaged signs, call Dispatch at 309/494-8867.

Signs (Street Name, Traffic & Parking)

Go to www.ci.peoria.il.us/street-signs

Site Plan Review Board

For schedule and process, contact Planning & Growth Management, Twin Towers, Room 402, 494-8600.

Snow Removal

Contact Operations and Maintenance, 3505 N Dries Lane, or call (309) 494-8850
Snow Hotline (309) 494-8830
or go to www.ci.peoria.il.us/snow (click link) for more information.

Social Services

Information or help with social services, contact the Heart of Illinois United Way at 674-7140 or 1-800-338-4636 (24 hr service).

Speakers Bureau

For speakers on City programs and services, contact the Public Information Office, City Hall, Room 207, 494-8554; or call the following departments:

Fire Safety: Fire Prevention, 494-8780

Police: Community Affairs, 494-8237

ESDA: 494-8036

Special Assessment Projects

For payment information, contact Accounts Receivable office, City Hall #111, or call 309/494-8588. For project information, contact Engineering, City Hall #307 or call 309/494-8801. General program information is also available at Public Works webpage under Program Information.

Special Assessments

For payment information, contact Special Assessments, City Hall, Room 111, 494-8588. For project information, contact Public Works/Engineering Division, City Hall, Room 307, 494-8801.

Spirit Of Peoria River Boat

For information regarding cruises, contact the Spirit of Peoria Riverboat, at 674-8888.

Street Address

To obtain a street address assignment, contact Public Works/Permits, City Hall, Room 307, 494-8803.

Street Banners

For information, contact the Public Information Office, City Hall, Room 207, 494-8554.

Street Closings

To apply for a permit to close a street for a block party, etc. or for information, contact Public Works/Permits, City Hall, Room 307, 494-8803.

Street Lighting

To report damaged or non-working lights, contact CILCO at 672-5252. For information on downtown lighting, ornamental systems, or to request additional lights, contact Public Works/Permits, City Hall, Room 307, 494-8886.

Street Name Change

For information, contact Planning & Growth Management, Twin Towers, Room 402, 494-8600.

Streets

To inquire about street sweeping, request maintenance or to report potholes, contact Operations & Maintenance, 3505 N. Dries Lane or call 309/494-8850.

Subdivision Regulations & Procedures

Contact Planning & Growth Management, Twin Towers, Room 402, 494-8600.

Surveyor's Plats

For approval, contact Planning & Growth Management, Twin Towers, Room 402, 494-8600.

Taxes

Taxes may be paid in the City Treasurer's Office, City Hall, Room 100, 494-8545. Registration, FIling, preparation and questions, contact the Finance Department, City Hall, Rom 106, 494-8550.

Taxi Cabs

For taxicab owner applications and driver permits, contact Accounts Receivable, City Hall, Room 111, 494-8588.

Telecommunications Tower/Antenna

To request information regarding Telecommunications Tower/Antenna, contact Planning & Growth Management Department, Twin Towers, Suite 402, 494-8600.

Ticket Information

Moving Violations: Fines, court dates, etc. contact Clerk of the Circuit Court, Peoria County Courthouse, 672-6025. Parking Violations: Make payments in the City Treasurer's Office, City Hall, Room 100, 494-8545. For information, contact Parking Enforcement, Room 111, 494-8523

Tires

Disposal of, contact Code Enforcement, 494-8654.

Tornado

For literature or posters on tornado preparedness, or to report a tornado, contact ESDA, 3615 N. Grandview Drive, 494-8036. (Tornado sightings may also be reported to the national Weather Service or 9-1-1)

Tours

To schedule a tour of City Hall, contact the Public Information Office, City Hall, Room 207, 494-8554. For Fire Station tours, call Fire Administration at 494-8700. For tours of the Emergency Communications Center, contact the ECC Manager at 494-8035.

Town of the City of Peoria

For inquiries concerning Town of the City of Peoria meetings, officers and budget, contact the Town Clerk, City Hall, Room 401, 494-8565.

Traffic Plans

To inquire about traffic, roadway or signal plans, contact Traffic Engineering, City Hall, Room 300, 494-8802.

Traffic Signal Malfunctions

To request repairs of damaged or non-working traffic signals, contact Operations & Maintenance, 3505 N. Dries Lane, or call 309/494-8854. After hours, weekends or holidays, contact the Traffic Division of the Peoria Police Department by calling 309/494-8259.

Traffic Studies

For information about or to request traffic counts, speed accidents or parking studies, contact Traffic Engineering, City Hall, Room 300, 494-8802.

Trash & Yard Waste Pick-Up

www.ci.peoria.il.us/garbage

Tree Partner Participation Program

www.ci.peoria.il.us/tree-partners

Trees

To request cutting or removal of trees or limbs on City right-of-way, contact Facility Maintenance, 3505 N. Dries Lane, 494-8851. For more information on trees, go to www.ci.peoria.il.us/trees.

Underground Storage Tanks

For removal or concerns contact, Illinois State Fire Marshall, 217-785-4714.

Underground Utilities

Before you dig, call JULIE at 1-800-892-0123

Vacant Lots (City Owned)

For information, contact the City's Real Estate Officer, City Hall, Room 303, 494-8640.

Vacation House Check

For checks of homes and premises, contact Peoria Police Department, 600 SW Adams Street, 494-8300.

Vacation of Street

To inquire about or request vacation of streets or alleys, contact Public Works/Permits, City Hall, Room 307, 494-8803.

Vandalism

To report destruction to property, contact the Peoria Police Department, 600 SW Adamst Street, 494-8300.

Variances

For information and process, contact Planning & Growth Management, Twin Towers, Room 402, 494-8600.

Vehicles

For enforcement of City ordinances prohibiting storage of inoperable or unlicensed vehicles, contact the Code Enforcement Division, 613 NE Jefferson, 494-8654.

Vehicles (City Owned)

For repair or information on fueling, etc. contact the Equipment Division, 3505 N. Dries Lane, 494-8853.

Visitor's Information

For visitor and tourism information, contact the Peoria Convention and Visitors Bureau, 403 NE Jefferson, 61603, 676-0303.

Volunteer Services

To inquire about volunteer programs, contact ESDA, 3615 N. Grandview Drive, 494-8036, or the Peoria Animal Welfare Shelter, 2600 NE Perry, 686-7297.

Voter Registration

Contact the Election Commission, 542 SW Adams Street, 494-VOTE (8683), or the City Clerk's Office, City Hall, Room 401, 494-8565.

Wastewater Treatment

For information, call the Greater Peoria Sanitary District at 637-3511 (serves all except the Oakbrook/Deerbrook subdivisions, 635-7049).

Water

For information or service, contact the Illinois/American Water Company at (309)671-3700.

Web Site

Visit the City of Peoria web site at www.ci.peoria.il.us

Wildlife

For information on wildlife or nuisance animals, contact the Peoria Animal Welfare Shelter, 2600 NE Perry, (309)494-8911.

Yard Waste Collection

www.ci.peoria.il.us/garbage

Zoning Board of Appeals

For schedule and process, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Zoning Certificates

For applications and information, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Zoning Changes

To apply, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Zoning Code

To purchase copies or to examine the code contact the City Clerk's Office, City Hall, Room 401, 494-8565.

Zoning Commission

For schedule and process, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

Zoning Violations

To report such violations, contact the Planning & Growth Management Department, Twin Towers, Room 402, 494-8600.

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